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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Genuine Ink offers the best warranty in the industry! Our exclusive warranty covers toner cartridges for defects:
Genuine Ink is an independent toner reseller and not affiliated with any manufacturer. This allows us to offer original, brand-name toner at the lowest prices around!
The Original Xerox 6510/6515 Drum SET includes the Xerox 108R01420 Black, Xerox 108R01417 Cyan, Xerox 108R01418 Magenta, and Xerox 108R01419 Yellow printer drum unit. Genuine Xerox 6510/6515 Printer...
The Original Kyocera TK-8527 SET includes the Kyocera TK-8527K Black, Kyocera TK-8527C Cyan, Kyocera TK-8527M Magenta, and Kyocera TK-8527Y Yellow toner cartridges. Genuine Kyocera TK-8527 Toner...
The Original Konica Minolta TN512 SET includes the Konica Minolta A33K132 Black, Konica Minolta A33K432 Cyan, Konica Minolta A33K332 Magenta, and Konica Minolta A33K232 Yellow toner cartridges...
The Original Lexmark C3210C0 Cyan Toner Cartridge provides reliable high-quality laser prints with page yields of up to 1,500 pages at 5% coverage.These Genuine Lexmark C3210C0 Cyan Toner Cartridge...
The Original Lexmark C3210Y0 Yellow Toner Cartridge provides reliable high-quality laser prints with page yields of up to 1,500 pages at 5% coverage.These Genuine Lexmark C3210Y0 Yellow Toner...
The Original Lexmark C3210K0 Black Toner Cartridge provides reliable high-quality laser prints with page yields of up to 1,500 pages at 5% coverage.These Genuine Lexmark C3210K0 Black Toner Cartridge...