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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Genuine Ink offers the best warranty in the industry! Our exclusive warranty covers toner cartridges for defects:
Genuine Ink is an independent toner reseller and not affiliated with any manufacturer. This allows us to offer original, brand-name toner at the lowest prices around!
The Original Xerox 6510/6515 Drum SET includes the Xerox 108R01420 Black, Xerox 108R01417 Cyan, Xerox 108R01418 Magenta, and Xerox 108R01419 Yellow printer drum unit. Genuine Xerox 6510/6515 Printer...
The Original HP 508A Toner Tri-Pack includes the Cyan (CF361A), Magenta (CF363A), and Yellow (CF362A) toner cartridges. Genuine HP 508A Toner Cartridges provide reliable, high-quality laser prints...
The Original Kyocera TK-5319K (1T02WH0CS0) Black toner cartridge provides reliable high-quality laser prints with page yields up to 24,000 pages at 5% coverage.Using Genuine Kyocera TK-5319K Black...
The Original Kyocera TK-5207K (1T02R50US0) Black toner cartridge provides reliable high-quality laser prints with page yields up to 18,000 pages at 5% coverage.Using Genuine Kyocera TK-5207K Black...
The Original Kyocera TK-8347Y (1T02L7AUS0) Yellow toner cartridge provides reliable high-quality laser prints with page yields up to 12,000 pages at 5% coverage.Using Genuine Kyocera TK-8347Y Yellow...
The Original Kyocera SH-10 (1903JY0000) Staple Cartridge with 5,000 staples (per cartridge). 3-Pack. 15,000 Staples Total.