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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Genuine Ink offers the best warranty in the industry! Our exclusive warranty covers toner cartridges for defects:
Genuine Ink is an independent toner reseller and not affiliated with any manufacturer. This allows us to offer original, brand-name toner at the lowest prices around!
The Original Kyocera 370AB011 High-Yield Black high-yield toner cartridge provides reliable high-quality laser prints with page yields up to 34,000 pages at 5% coverage.Using Genuine Kyocera 370AB011...
The Original Kyocera TK-5197C (1T02R4CUS0) Cyan toner cartridge provides reliable high-quality laser prints with page yields up to 7,000 pages at 5% coverage.Using Genuine Kyocera TK-5197C Cyan Toner...
This Original HP 92/93 C9513FN Black, Tri-Color Inkjet Cartridge is designed to work with HP Deskjet 5440, 5440v, 5440xi, 6980, 6980dt, 6988, 6988dt, D4145, d4155, D4160, D4163, D4168 Photosmart...
This Original HP 05X CE505X Black Laserjet Toner Cartridge is designed to work with HP LaserJet P2050, LaserJet P2055, LaserJet P2055d, LaserJet P2055dn, LaserJet P2055x printer models. By using the...
This Original HP 646A CF031A Cyan Laserjet Toner Cartridge is designed to work with HP Color LaserJet CM4540, Color LaserJet CM4540f, Color LaserJet CM4540fskm printer models. By using the...